1) Fair prices.
Things shouldn’t be expensive just because they CAN be expensive. Located close to Capitol Hill, without Capitol Hill prices. I’m a home based business, so I have no expensive storefront or excessive overhead costs, but I’m a fully licensed & insured business – District and Federal documentation available on request.
2) Quick turnaround.
Because I work out of my apartment where space is at a premium, I like to get your bike back to you sooner rather than later. Unless parts need to get ordered, most bikes are completed by 2nd day. I’m available most nights and weekends by appointment – just a phone call or text message away at (202) 417-7305 or email firstname.lastname@example.org. I do all my work out of my apartment at 70 I St SE – “Capitol Yards”. I’m usually covered in grease so might not be able to pick up the phone right away – email or text can often be best. If you do call, please be sure to leave a message.
3) Core values of customer service and integrity – I get it right the first time.
If I don’t, bring it back with no questions asked – 30 day guarantee on all parts and labor.